I did not receive my tokens. I bought the tokens in the pre-sale and I sent email to team a few days ago and I did not receive a response.
Pre-Sale tokens are not distributed automatically. You have to claim them. Instructions are given here. For me it had worked perfectly.
https://medium.com/@insurex_team/ixt-token-distribution-163f67bd7c50 Then add token address 0xfca47962d45adfdfd1ab2d972315db4ce7ccf094 to MEW or other wallet.
Link above is also their official blog for updates.