Hello everyone. I have a problem claiming my Bitcoin cash from the private keys.
I had a BTC balance on Electrum wallet before and after the swap. Moved my BTC after the swap to a diff address for security reasons. Now cannot use my private keys, every wallet (Electron cash, coinomi, Bitcoin ABC ) says that there is no funds on those keys, but the block explorer confirms that my Bitcoin Cash is there: https://blockchair.com/bitcoin-cash/address/36XmauGXBMEMjMNbRXxmCWy1X8g9SLEwFC. What am I doing wrong? Anyone has an idea?
Thanks.
I had a BTC balance on Electrum wallet before and after the swap. Moved my BTC after the swap to a diff address for security reasons. Now cannot use my private keys, every wallet (Electron cash, coinomi, Bitcoin ABC ) says that there is no funds on those keys, but the block explorer confirms that my Bitcoin Cash is there: https://blockchair.com/bitcoin-cash/address/36XmauGXBMEMjMNbRXxmCWy1X8g9SLEwFC. What am I doing wrong? Anyone has an idea?
Thanks.
Wait for sync and make sure the wallet is connecting?
Everything is synced and connected to the right servers. Also tripple-checked that the public and private keys match.
you are using the old private keys - not those for the address you moved your bitcoin to, right?
what server are you connected to exactly?
you need to connect to a bitcoin cash server not a bitcoin electrum server.
i tried casharia as described below:
same thing happened to me, it showed my btc transaction. just change the server to one that is bch. (click network, bottom right, deselect 'select server automatically' then go to server tab and right click on server (with correct height 478562 as of now, i used casharia) and click 'use as server.' then the btc transaction is gone.
Confirmed Electron Cash works using this process. 
I used the same Bip39 seed as my original wallet (now empty) but still full in Electron Cash.
thanks guys, this helped!