Hi,
It is unfortunate that you had such an experience with a Bitmain order.
Can you please inform us your order number as well as your ticket number so our customer support team can help resolve this problem ASAP?
Regards,
The Bitmain team
you guys, please see
Order ID：0012017060701113 billNo：1577356211 (DHL)
TICKET : 102649
all address is correct but in shipment i think you put destination as CHINA itself, please avoid this with future orders.
its been a pain in ass, since you guys are wasting my mining time. if you are not able ship please refund money.
Ok it looks like the ball is on the side of Bitmain now. Let's see how they respond and resolve the issue. I understand the OP's frustration here and $10000 is huge amount of money. And I'm sure that OP has earned the right to demand and get answers from you guys. This kind of messed doesn't look good at your Bitmain's image as you are the able to provide the most power effective Bitcoin mining solution on todays market.
Let's see how this things turn out. Again your reputation is on the line here, the OP has already posted enough and the forum is now waiting for your quick reply on this.