Yes, it was both sides fault, but I believe this case has been resolved. Everyone is moving on, the player who clicked the cancel button already got back his deposit balance, the player did not complete the wagering requirement and thus the winning should not be counted, the result is fair for both parties. Maybe the so called game-protect just can't understand how the bonus should work?   Or maybe game-protect is trying to get some "donation" from Duckdice by spreading negativity?   Or maybe something else?
By the way, we can always choose to ignore the nonsense comments from game-protect, nobody knows what are he trying to achieve here.