I bought from them in 2013, have a few Bitcoins there.  Transfer of Bitcoins was locked at some point without my knowledge.  I have been trying to deal with customer service for over two months without any success so far and am beginning to lose hope.  Unless that changes, I would say stay away at all costs, right now I'm out over 10k (plus another 1.2k because I was unable to retrieve them before the fork).  That's a lot of money for me and my family that we may never see again.