Does anyone have negative poloniex experience here? What escalation process actually get's them to answer a ticket? Do we have any poloniex reps here?
Its been 4-5 months since I stopped using Poloniex because their support team never responded to any of my tickets and just left me high and dry. With increasing trade volume on their exchange, they have made a bad decision to still not get their stuff together and make a better support system to answer tickets. This has completely made me move all my funds to Bittrex and I don't wish to recall the horrific support team of Polo ever again.