Does anyone have negative poloniex experience here? What escalation process actually get's them to answer a ticket? Do we have any poloniex reps here?
I read a lot of negative news regarding Poloniex lately. They used to be one of the best trading platforms. I don't know what happened to them. Maybe a surge of traders lately has put their services off guard. Few times they are down specially at the peak of bitcoin ATH or ethereum price increase making investors and traders lost a lot of profit. People are looking for other options now because of poor support, not responding to tickets etc.