You can use this form to escalate your support ticket: https://[Suspicious link removed]/forms/2VolutBY6HBGJRRA3
Thanks, but I do not need to scale the ticket. Since I was told they can not do anything about it.
It leaves a lot to be desired for Kraken support.
So, just lose $ 8,000
I called my bank to communicate with the Bank of Japan. I hope they can do something, everything depends on my bank and it should not be like this ...
If my bank does not do something, I will lose my money. I do not recommend Kraken to anyone.