@player514 - I'm 200% sure the address is correct. I have saved all the screenshots and etherscan is showing that the ETH has reached the wallet, however, when I log in to my account there is zero ETH balance, as well as zero under pending deposit. It's almost 3 hours now.

Also, the links you sent me somehow don't make any sense because I'm talking about polish Bitcoin exchange, link: bitbay.net

I tried to call their phone numbers but there is no answer, submitted a support ticket, messaged them on their twitter account - no answer. I don't know what's going on and feeling worried.