Post
Topic
Board Announcements (Altcoins)
Re: [ANN][XLM] Stellar - Decentralized trading platform
by
Petpowder
on 10/08/2017, 22:11:42 UTC
Hi all!

When I'm trying to upgrade from old account to new one and hit the "Upgrade and confirm..." button, i've got a red pop up message "Please contact support: hello@stellar.org"

Can anyone explain, why I can't upgrade? I still have 20 stellars


I have resolved the problem
I put a little XLM into my Stellar account

And BINGO:

Success!

Your account is now funded with lumens.
CLAIM DETAILS

Your bitcoin holding as of block 472889: 0.00100000 BTC

Lumens claimed: 0.9749580 XLM

Isn`t that funny, considering XX Btc in my account )))))

It seems I still have an option to get Lumens via Poloniex or Bittrex, correct?

Can you please describe your actions in details?
Did you have Stellars that you can't upgrade to Lumens because of that message, correct?