Post
Topic
Board Service Announcements
Re: Bitwala - Pay Your Bills With Bitcoin in Europe
by
bitwala
on 11/08/2017, 09:40:46 UTC
Why does it take so long now for deposit to Bitwala card to be credited? Usually, it took about 3 confirmations. Now we have to wait days. My BTC deposit now has 31 confirmations and still pending. It happened second time in a row.

Hi MrGonzo,

We are currently experiencing transaction processing delays affecting bank transfers and card top ups. We sincerely apologize for this delay and the inconvenience it may cause.
The issue should be settled starting 14th of August. Please send us an email so we can give you a more detailed feedback to your top up via email at support@bitwala.com

We apologize again for the inconvenience!