Assiusplay, I have a teaching degree in secondary math and I think Kook and Marlais make very valid points.  Of course we deserve our bitcoin back.  I have probably given them 10 coins in rake over the years. Also, all of the tables that I started that have generated much more than that. I am sympathetic to their financial troubles, but it's not okay for us to be cheated by a software bug. I specifically remember a big hand where this happened to me. It actually weighed on my mind for the rest of the session as I tried to figure out why I wasn't up more chips. I looked at the visual hand history but assumed it must be right. I never thought I was being cheated. I don't think what SWC did was intentional but it's wrong for them to hide this from everyone for months.  They need to make a payment plan and give more specifics if they want to succeed.