Re: [ANN] TrueFlip - Become a part of the world's largest blockchain lottery +Bounty

How long does a withdrawal usually take? I requested a small withdrawal 48 hours ago, nothing yet except an automated email stating that the withdrawal will be issued manually (?). Missed out on BCC split because of this Sad

Hello timvim,

if your question is about lottery withdrawal, it may take up to 4 days.
You may ask about it to the support@trueflip.io and get the answer faster.
They will need your registration email to find out the situation.

Best regards,
TrueFlip.io

I have now contacted support@trueflip.io, since I still have not received my withdrawal. It has now been 4 days since I tried to withdraw...

I am still waiting for my withdrawal Almost 10 days now. Support answered me and said I would get my withdrawal this monday, now that is also 48 hours ago...

Hello timvim,

I'm sorry for delay, it is about upgrading site, support is lack of possibilities with it.

You will get your withdrowal as soon as possible.

Best regards,
TrueFlip.io

Well it would have been reasonable if you had indicated somewhere that you accept deposits and gamling, yet withdrawal is disabled for an indefinite period of time... I did certainly not deposit expecting to be unable to withdraw. What is the point of a transparent provably fair lottery if you do not credit users their winnings?

I will of course wait until you finish your upgrade and I get my withdrawal, but it would really make sense to mention that it is impossible to withdraw if you are going to continue accepting deposits meanwhile.

I have been waiting two weeks for you to process my withdrawal now. This is really not ok, platform upgrade or not! If you can't payout, disable deposits meanwhile...