An update regarding concerns listed above, Bitcoin Cash, and future development
SwC Poker Client Development
We understand and agree client development has taken a long time. SwC Poker is run by a small but dedicated team. Our development resources are limited, but we are working steadily towards client software that will run on multiple platforms and provide a better playing experience than our current Windows only client.
Bitcoin Cash
We expect to announce a system to claim your Bitcoin Cash tokens within days. This has taxed our already limited development resources but we felt it was too much value to our players to ignore. Once the system is ready, we will announce so on this forum, on our website, and on our twitter account @swcpoker
Over-Raked and Under-Raked Pots
Some months ago we discovered a system bug where pots were both over-raked and under-raked. We will make no adjustment for under-raked pots and will fully refund over-raked pots. The bug happened rarely and did not affect many players. This process will include a full auditing of our hand history system and will be resource intensive. The scale of this issue was small, and will be addressed in due time.
Dearest SWC,
You maintain "the bug happened rarely and did not affect many players," however, it's since been revealed that at least one of your players knew about this bug, and was deliberately ejecting from seats just to punish his opponents, knowing they'd be cheated out of pots. I will not publlcly expose that player's identity, though perhaps he will speak up himself and strengthen my testimony.
It did not happen rarely.
Many players were affected.
It's simply dishonest to call this an overraking bug. You misappropriated an enormous amount of money from your players, and you have not proven your solvency to repay them.
The default settings of the SWC client are to NOT save hand history. Has SWC saved hand history, or have they shredded the evidence of their wrongdoing for the past two+ years?
You have not given a satisfactory answer about anything, SWC.
Yours truly,
Kook