From someone who participated in this thread. I don't know if he\she wants to be known so I'll keep this private. But what does it have to do with the tool's inoperability?
Whoever sold you the tool should of given you instructions on how to use it.
I'm interested to buy tool, but I need to guide how to download from platform AMZN/NF/Hulu (without guide I won't buy). Please send PM with price.
A smart guy.