Some people are waiting for weeks to get the funds from polo. And you want to get funds from the coin that was delisted? 
At least AEON still twitches on Bittrex. In direkt comparison Boolberries are mostly dead now, and Zoidberg missing since ...oh, wait, has been active six weeks ago.Missing the trollbox days at Polo
... I think you should begin from scratch and trade AEON at Bittrex. Filing support tickets against Polo is to no avail by now.