Re: | NEO Smart Economy⚡Now a Top 10 Cryptocurrency⚡| Official Thread |Updated Aug.9
Does anyone know anywhere I can find official support for NEO? I had invested in the ICO and hadn't claimed my ICO tokens, I just claimed them 4 days ago. In the website, it says that tokens should be sent to my address within 1 week. Anybody knows when this is happening? Or else I'll just have to wait!
From what I have seen when your NEO has been sent they often do not show up unless you select the 'Rebuild index' option in your wallet. At least that is what worked for two other NEO/Antshares ICO investors.
Thanks for the reply, but its not an issue of rebuilding the index. My ICO funds have not been transfered to my wallet because I never claimed them. I just did last week.
I have also checked with the NEO block explorer and my address doesn't hold any funds.