Post
Topic
Board Announcements (Altcoins)
Re: | NEO Smart Economy⚡Now a Top 10 Cryptocurrency⚡| Official Thread |Updated Aug.9
by
cryptoleb1
on 15/08/2017, 10:44:52 UTC
Hello all

Back in June, I overwrote my existing wallet file thinking that's how you update it. Began researching solutions, and when I reviewed white paper on gitbhub, it states that there is a recovery mechanism in place should someone only have their address and password, but not have their recovery key. How can I go about seeking help from neo on recovering my assets? Here was the quote from anthsares white paper on github, "For the sake of lost private keys, Antshares has an asset-retrieving mechanism in place, i.e. even if you lose the private key to a certain address, assets within it are still retrievable without helps from a third party."

anyone know who I can contact to assist me with this at neo?

See links below for reference. Note this is the new link, antshares whitepaper seems to have been removed.

http://docs.neo.org/en-us/white-paper.html

Thank you!