I placed my order one week ago and I have just asked when they are going to ship the package. They responded immediately saying that it will be shipped tomorrow.
I've ordered from them three times already and everything was fine.
You're talking about
https://www.amsterdamgold.com right? Because I still haven't heard anything back from Bitgild and I've waited for weeks at this point. My order has been stuck in processing for almost a month now.