Olive421, i've had nothing but quick responses from Centra support when I email them. Amazingly fast actually, Sunday night they responded to me within an hour. I don't work for Centra, nor am I associated with them in anyway, beyond investing in the ICO. I've gotten my bonus tokens within an hour of requesting them from support.
I don't have a hard date on card issuance, but I have the same q. I would appreciate a little more clarity on this front as well. I suspect this is in the works and until Centra knows for certain they may not be willing to post it publicly. Given this is still in early ICO I'm cutting them some slack on that front. I wouldn't expect a new ICO to have all the answers this early. If we don't know this by Oct -- Houston, we have a problem.
Excited for the project and good luck guys.