To the MASS Reps:

I've been reading the comments/replies from the MASS reps and I have to tell you, the MASS rep responses are quite snarky and unbecoming of a representative.  Obviously, you're tired of answering the sale ole questions, but going forward you should act with more of a bedside manner and not with a "in-your-face" attitude.  I didn't request a refund because I like the project; however, this type of attitude that you demonstrate makes me wish I did.  What your comments to other tell me is that you're easily irritated and want the upper hand.  People spent money on this idea and so far MASS is the one having trouble.  Please don't say, "we have to wait on info so you have to wait."