Post
Topic
Board Tokens (Altcoins)
Re: [ANN][ICO]COSS Token Swap ICO is LIVE
by
Pipesnake
on 16/08/2017, 09:24:24 UTC
Does the coss exchange really work? I did a few FYN token deposit now and it's been around 87 confirmations and still does not show up on the coss wallet? I had just signed up a few minutes back and really not happy with the deposit function of this exchange.Did anyone face this kind of issue like me?

Hi pipesnake.
Deposits and withdrawals works as they should. If there are specific cases, feel free to contact us at any time through info@coss.io and/or support@coss.io
Multiple FYN deposits an withdrawal has been processed during the day. Although since it is an erc20 token with a contract behind it, it might take longer than a regular ETH transfer, that is not on our side though.
I am not ruling out any errors as we are far from flawless, but feel free to provide us your username so we can look into it (by email please)

Sent an email to the support team half an hour back with the FYN deposit details? Would you care to respond to that and let me know? It has been more than 100 confirmations on the ETH network now, shouldn't it be reflected in my account as of now? Waiting for your response.Thanks

Update: I can see the tokens in my wallet now.Thanks for the quick response.