ya,
    the team got pretty far behind on processing orders so I jumped in to try to help. never ask the VP to do
    any real work.

   As we were plowing through all the open orders  a few larger orders got processed and we went from
  having enough to having zero.

   I am shipping more to Hong Kong.

   To clear  things up for folks.  I run global sales for outside of China.  My main focus is on larger customers. Any customer that orders more than 50 units. These orders are shipped directly from Beijing where I've just opened a new warehouse.

   Smaller orders (<50 units ) are shipped from Hong kong Today.  So,  At the start of every month I have to forecast how
   many Miners to send to Hong Kong.  This Month  with BTC skyrocketing,  I was obviously wrong in my forecast, so we stocked
   out in Hong Kong.

   Given the way small sales is going and increasing month over month, I have a few options.  Add more multilingual staff in Beijing or find partners in other parts of the world to operate as distributors.

  Any way.  I'm sorry that we got so far behind.  I've jumped in to try to learn the ticket system and respond when I get time away from handling the larger customers. If you want to email me,; steve@canaan.io .  if you are really pissed call me

personal phone number is 408 313 9284.

I'm California time  ( dont know why the tickets are saying florida ).  I get tons of calls all hours  of the day, I try to pick up as many as I can,  but email does work best