Hasnest have huge deposit problem I have 2 missing deposits and the 2 of them are confirmed by network , I have open ticket wrote them on the FB page and there is 24 hours NOTHING from them they don`t reply to my ticket and the btc are missing from my ballanse. I`m jsut wonder who will cover my losses because of this ... i`m sure they know that there is some deposit problem but did`t is no ware announced .
Just AWARE they have deposit problem . The btc are not showing in the balance even after 6 confirm by network .
If it's a large amount (>1btc) they might be waiting to manually add it.
Tickets take quite a while to be responded to, sometimes it takes 24 hours, others it can take 72.
Though I've not heard of this problem yet - and never had it myself.