I openly speculated about the integrity of the process... (I ordered $2666 in July-August 2012). They forced a refund upon me and booted me out of my 3xxx and 4,xxx orders of 60 gh/s respectfully just a few days ago.
Josh said I could vote with my money, but it looks like he did the voting for me. I'm sad and I feel cheated. They won't talk to me. =(
Did you validate your order and accept the new terms as instructed? You probably failed to do so and got cancelled for non-compliance.
I validated my order by going to the website and accepting the terms for both. They cancelled me anyway. I called them up and they told me it was because I expressed dissatisfaction with "the product" on their forum and that they no longer wish to have a relationship with me.
Seriously. Yuck. Josh IS a terrible product.