Can't get access to my account. I've deposited some money, [...]
I'm in the same position.
It looks as though the site sets-up automatic accounts and allows deposits, but if your ip address has changed when the deposit arrives, you have no way of logging-in to that account. Now, if Barclays Bank did that, they'd get into trouble.
I wrote on the 18th to ask for help and got this reply
My apologies for the inconvenience. Please don't worry, I'll help you to retrieve your account. First, I'll need your proof of account ownership, can you please do either:
1) Sign a message "I'm John and I want to recover access to my account" using the address that you used to deposit earlier (...).
2) Send exactly 0.00192374 using ... to your deposit address.
Let me know when you have done it and I'll give you the access back.
Since then I've paid the amount (18.08.17 at 20.15) and emailed him soon after, but no response. Whether I sent the money from exactly the same address I don't know and can't control, but it was from the same site as the first payment. The deposit address is not used for anything else; it just has four transactions on it, with my two going-in and safedice's two going-out.
Does anyone know how long this problem usually takes to fix?
John