Thank you goopuss, SCeeYong, and TeeGee for sharing your unfortunate experience concerning Poloniex customer support on pending DNotes withdrawal. Six weeks without a reply is troubling.
I have two pending withdrawals for about a week and have written to their management without a response. Does any one know if some other coins have the same issues? Please let us know if you do. I am travelling today but will check back later.
I tried googling the issue before I made my last post, and I didn't really see anything that indicated other coins currently have the same issue.
For now, we can just wish the Poloniex support team the best in getting through all the support tickets they have, so that they can get to ours.
Hi team and Hi community. Just so your aware I glanced at poloniex's twitter account and I saw many people complaining of unanswered tickets dating back months. I also attempted to send a small amount of Dnotes out of poloniex with no success. I was able to send BTC in and buy Dnotes okay about a week ago. I really wish they would at least freeze trading until the problem was resolved.
I to am waiting for this issue to be resolved to buy a large chunk of Dnotes for my grandfather. I sure hope they figure it out soon. I am a big supporter for Dnotes project long term so it hurts watching this all go down after three years of anticipation because of one bad exchange. Its reminding me of allcoin, mintpal cryptsy collapse. I truly can't wait to see Dnotes own exchange to at least help stabilize the value more in the event something like this were to occur again with a 3rd party exchange.
sigh well at least Dnotes strengths will surpass this hiccup overtime either way especially if a 4 billion dollar market-cap (BCH) can be created out of thin air. I just sure hope its fixed the right way soon however. I know its out of the teams hands but Good Luck with this one team, you have my moral support. I hope for the best
Hi everybody
I extracted this thread from another forum (Today, 02:46 PM) which is self-explanatory
QUOTE
Guys, just an update. I finally received my ETH after 20days.
Not sure if it helps but I get my account verified to Level 2 last week.
All the best to those who still got issue at Polo.
Guess they are just slow so better late than never.
UNQUOTE
So it is true that there are many issues at PoloniEx. Just like mrbum805 , I will be very disappointed if I am going to miss the opportunity to buy Dnotes at this time, if the problem remains unresolved.