I tried withdrawing some BTC from my Bitconnect account yesterday and today without success. I received an error message that my 'password is not correct' , I only have one password, the one I logged in with, plus the card code which is correct, so what is the problem ? I contacted support yesterday but have had no response thus far. Anyone else had a similar problem or am I making a rookie mistake somewhere ?
Please Reset your password from here-
https://bitconnect.co/forgot_password and try it.
I got problem with my 12 codes for withdrawing btc from my account. I really hope you can help me to fix the problem. Previously my 12 code is working just fine. Only recently it seems like not working anymore. I have been using the same 12 codes backup since day 1. My user name is alanchong . Really hope someone can assit me with this matter because i really love this platform. Appreciate