Very extensive response, so I will split my answer:

If a gambling operator wants to join our mediation service, he has to state a Game Protect badge on his website and donate Bitcoin worth $50 per month. In case of a dispute, we currently ask for Bitcoin worth €15 per hour.

It is necessary to ask for a compensation, because unlike The Pogg or Casinomeister we can not use the affiliate commissions we receive to compensate this service, because the affiliate commissions are used to compensate the time, investigation and legal expenses costs for Game Protect qualified account issues.

As The Pogg or Casinomeister do not enforce claims thru legal action, they can simply use the affiliate commissions to compensate their time spent for the mediation service.

How does the mediation service work?

The one who claims something, either a player or the operator, has to deliver proof of his claim. In case of the operator, he has to forward the server logs in regards to the disputed account.

After assessment of the proof and conversation with the claimant and defendant, I will publicise my findings. My findings are not binding.

If you take a look at the accusations and issues daily posted on the forums, you will see that the players claim this and the operators claim that, but the operator can not post the server logs and the player usually do not want to publicise his sensitive data. The Mediation service solves this issue.

Let me refer to the 21.5 BTC TAKEN BY SPORTSBET.IO case. Even though I have no proof seen, but considering the behaviour of the player and the high amount involved, I think he tried to defraud sportsbet. Sportsbet finally sent his 15 BTC deposit back, so the mediation service could have potentially saved 15 BTC = currently $60,000 for sportsbet.


I was not able to find any license at The Pogg or Casinomeister, can you please refer me to it?