I think Pallas is right, just have to wait it out.
BTC38 does provide the best exchange rate for XCN and I find it useful for daily mining operations or when I done with trying to find the 'new or must have' coin to mine.
As for trusting BTC38?
Given it does not ask for a passport, I find that useful; but I wouldn't keep thousands of dollars worth of currency there either.
I believe though it is fairly safe when dealing in the hundreds of dollars range.