Hi,
Why do you announce a 0,5% fee to transfer money to the card and then lower the value of the bitcoins transferred (about 10%) and add a 15 fee on a 100 transfer instead of the 0,5%?
Making a total of 25 on fees?
Is that normal?
Hi Dangerous_Mind,
I'm sorry but I'm not sure what you mean.
Fees for card top ups:When you top up your card we exchange your Bitcoin (at the rate shown on your dashboard - my.bitwala.com) in Euro and load your card with that amount. Our fee is 0,5% + network fees.
Fees for international money transfers:We offer multipel local currencies for 0,5% (min 1) and some local currencies for 1,0% + 15, but these have nothing to do with card top ups.
List of all our fees: You can find all our fees here:
https://www.bitwala.com/pricing/Please let me know if this answers your question otherwise feel free to get to me.
Best regards,
Robert @Bitwala