Quote from: poordeveloper on August 23, 2017, 01:27:14 AM

Quote from: DerMiller on August 23, 2017, 01:15:25 AM

Does anybody know their phone number? Three days passed, no responce from support. I still have unclosable position and awful negative balance on my account.

Their whois records list +62 9963419 however I highly doubt it's actually a valid number or a number they would pick up.

Thank you, but it's not their phone number. It's their domain registrar's one (DYNAMIC NETWORK SERVICES, INC)

Quote from: YesLOST on August 23, 2017, 03:38:02 PM

Resolved?

No, support didn't respond. I created ticket, sent email to support@bitfinex.com, but there's no reply from any source.

Quote from: warningsigns on August 23, 2017, 04:48:22 PM

Quote from: DerMiller on August 21, 2017, 02:14:52 PM

Yesterday i opened a new margin position, sold 21 BTC. At that time i had 48 BTC in my margin wallet, 41 of them were free. Just after that I recieved notification about low margin, but decided to keep position, because I had enough money in my wallets. Today i have 178 BTC funding cost, for 21 BTC position - 847% per day!!!

So now I have -$428K in my balance.

Support doesn't answer.

How this could happen? What shold I do? Is Bitfinex trying to steal my money?

Resolved or not, be careful of any fly-by-night offers you might receive by pm or offers to help resolve it via Skype.

When so many bitcoins are mentioned, you will attract just as many (if not more) unwanted attention from dishonest people on this platform. Some are calculating and manipulative fraudsters so be careful.

Some of these fraudsters think we were all born yesterday and even if they know you are intelligent enough to be doing margin trades, they will still try find ways to scam you, probably hoping you might fall for it.

This is just a friendly advisory and reminder to stay safe at all times.

Thanks. I am aware of that kind of fraudsters.