Confirmed as yak or close friend!

I'll admit, I am upset. Firstly for being poorly treated in the playground by bullies. Secondly for having some obtuse stranger call me a lunatic, idiot and a liar. Thirdly for having been sold the wrong project plan. Fair reason I reckon.  No?

Ran many much more complex projects to wider audiences than this. Learned my trade (getting dogs abuse face to face and on the phone) before I got the chance to do so, and thus do a good job looking after my clients now.

Never let someone cut their teeth on the most public and important projects. Pressure is too much and people snap easy.

Good luck!