I participated on the Avalon ICO. Never got a confirmation email. Sent an email to support
avalon@tokenlot.com. Received an email from them saying:
"You order is confirmed.
Order ID: XXXXXX
Sorry you did not receive a confirmation address.
Thank you,
The TokenLot Team"
Well, besides the obvious badly written text, the order ID serves no purpose since I can't use it anywhere on the website.
What's going on? It's my first ICO and I'm scared I just lost all my money. The transaction went through since it has over 1000 block confirmations on etherscan.
Could somebody help me, please?
User Boizinho,
Sorry for the poorly written text. We are trying to work through the support messages in our inbox as fast as possible.
The Order ID that was provided for you is the unique identifier to your order. The blockchain transaction is basically your receipt.
As we indicated in the email, your order is confirmed. There is nothing else to worry about.
The AVA tokens will be distributed after the ICO has finished.
Thank you.