I got your mail
Hi, a007 - Please respond to this message if you get it. The email address domain, rmqkr.net, appears to be a 10-minute email service which expires the address after a short period, unless you constantly refresh the session.
Owner of the service is keeping a direct for me, so I do receive the mails.
The password-reset functionality is definitely sending the emails. Further, it looks like the last time a reset was requested on your account, a few days ago, a bounce for that email address was received from rmqkr.net. Meanwhile, other messages to rmqkr.net before and since have not bounced, so it's not a general problem with that domain, just the one reset-request.
So I think the problem must be with your mail service. Maybe it was temporary.
Please keep trying and have the rmqkr.net owner check his logs to see what's happening to your password-reset emails. I don't think the problem is at CoinWorker.
Good luck!
{Warge