I have as well claimed a little bit over the 15k threshold and got no payout.

I send 3 emails to contact address on the website.
In the first I asked about the referral link since the site stated there is a referral bonus as well for the loyalty bonus, I got no reply and after few days the website was adjusted and it stated no more that there is referral. I got no answer on this.
In the second mail I asked about how I could withdraw since I gotten over the threshold, and again no answer.
So I send a third mail asking it again politely. And yet no answer.

Im lucky I did a google search and found this topic since I don't check out the forums much

I saw you closed the faucet a few days ago. And today it is kinda there again but not working.

This really makes me think your just a scammer... Altho I hope your just a new guy getting into faucets and havent planned it out pretty well, I own a faucet too and its not my first one, the first one failed hard and I had to shut it down BUT I did pay all users that had claimed.
Besides there is no way you can make profit if you give away 100satoshi per 5 minutes with google ads where your adsense acount will get banned pretty soon because you display ads on a faucet which is not allowed, even with the few A-ads and cointraffic I dont think it is possible to keep this up.

And if you are just failing at making your faucet work let us know and be honest, payout the users that have claimed and shut it down.
I read you say you have problems with bots, so make use of the FH anti-bot integration costs something but makes you loose less, or just set a payout limit per 3hours.

I hope you can reply here to state when you will be paying honest claimers, and if not done in a few days Ill spread the word about this scam.