About the delay on the transactions, we should all blame Bitmain. They are killing the bitcoin with their behavior. They are mining empty blocks/switching btc/bch etc. We are the bitcoin gambling website who is processing the most of withdrawal transactions every single day and we are paying additional fee most of the time. Imagine that we are giving approximately few dollars for every transaction from our pockets as an additional fee. It costs us few thousands dollars a day. We should perhaps switch up with a system where all the players are choosing their own fee and pay 100% of them. Tell me if you'd prefer a system like that.
Cheers,
I don't know how you decided and top up the additional amount for the transaction because my withdrawal from fortunejack got confirmed in less than few hours on Friday. If you can't guess correct fee for the transaction instead of blaming someone who is mining empty blocks I think it will be better If you allow users how much they want to pay for the transaction fee. Once the user decides how much they need to pay the fee then no one will blame at Bitselr. But current delays partially Bitsler mistake also because you're the one decided the final transaction fee but those didn't go through on time.
first of all confirmations are more of a luck thing when there is a big backlog of unconfirmed transactions and there is a wide variety of transaction fees. you can never say your transaction is going to be among the high priority ones or low priority ones. even if you are paying the highest fee. miners can always fill the blocks with their own transactions which they do quite often too.
secondly saying "my transaction" got confirmed faster than "yours" is meaningless. the information should include these:
what time the transaction was made? was in the most crowded time or when things were not so crowded
how much fee/byte the tx contained?
how much fee the site took from you?