Hi melfice123,
If you're a US or Canadian citizen, then you could use driver license instead. We only accept passport for citizens of other countries due to the guideline of our card issuer.
But just like I said in the previous post, you could request a refund by sending email to our customer service anytime before the package is sent

Hello,
I buy the golden card, but when I go to verify it say me that only admits passport and I do not have this document, I can not verify it with my id?