Coinpot never sent the 0.001 btc transaction, and never responded to my support request about it.

Yesterday I've requested a withdrawal of 0.00057000 btc to my XAPO wallet, and clicked on the link in the confirmation e-mail. The amount was subtracted from my CoinPot balance, and the transaction got marked as PENDING. After less than 24h, the 'PENDING' status was removed, but the amount never arrived in my XAPO wallet.

Read this thread, and you'll see that many CoinPot customers share this experience: they withdraw money, but CoinPot DOES NOT SEND the transactions. And the anonymous owner/admin does not answer to support requests. For these customers, CoinPot is effectively a SCAM.

My advice: don't use Coinpot, it cannot be trusted. Stay away!