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Topic
Board Meta
Re: Account hacked and email changed
by
wearepoor
on 30/08/2017, 06:06:04 UTC
I dont have an address to sign tied to the account. The admins can clearly see my email was changed probably by some ip in eastern europe or something. Can't they just see that and reset it to the original email?
They can,they won't.
The only accepted way of proving account ownership is through signing messages from a staked address .About the IP tracing,resetting accounts being the least priority of the admins,they won't invest time to do all that hence signed messaged.I'm afraid you will ever get your account back if you fail to provide ownership.

Exactly, it will be very difficult for the OP to prove the ownership of the account if he is unable to provide the signed message from the staked address. There are so many users on this forum and many of them are keep changing their email ids and passwords; so the admins can not check each and every case as they must be busy with other important work.