Regarding Over-Rake RefundsThe investigation into over-raked pots has been completed. We are now loading the data to run a payout script. We expect this process to take up to 36 hours to complete. Once paid out, players will notice a transaction with type "Refund" in the cashier screen. Players will also be credited an equal amount of Bitcoin Cash, which can be claimed in the same manner as our BCH distribution process, by emailing
bch@swcpoker.eu and following the instructions.
Regarding Bitcoin CashBitcoin Cash claims continue to be processed regularly. If you had a balance at SwC Poker on August 1st, you may email
bch@swcpoker.eu to claim your BCH. This regular processing will continue until at least the end of 2017.
Regarding Client DevelopmentAfter the refund process completes, we will shift focus back to developing our new client software. This new software will eliminate many of the issues experienced by players today. The client will be developed to run on multiple platforms and will greatly improve player experience. We understand this has been a difficult time for SwC Poker, and we vow to improve the platform.
Thank you for playing at SwC Poker