Post here your BTE address so I can send you your coins. Also post the details of your claim here. Honestly, I have no clue what you are talking about.
It is related to the pool not the exchange.
You said to send a pm and I did... If you read your private messages here.. or your bitmessenger messages... or replies in other threads... Then you would have seen this:
Below is the most recent one through this forum...
« Sent to: Byte-Gox on: May 12, 2013, 05:10:34 AM »
During the time your pool was down you claimed that the pool would still credit the shares found and once it returned the shares would still be applied.
Well after mining over 24 hours and your pool being messed up I decided to aim mine elsewhere. Now you pools hashrate is showing again and you stated that when it showed that it would be up and back to normal. Well before the pool unexpectedly went down my "Estimated" earnings were 0.043659 BTE. Now I just logged in and my estimated earnings are still 0.043659 BTE. So with over 24 hours of mining I did while your pool was broken that you said would be credited was not credited...
During all this time my estimated and total balance has not changed.
Also I have been trying to contact you for several days already... Obviously being ignored, I am not happy at all.
Normally I make and avg of 0.01 in 10 minutes... So 0 in over 24 hours?