Hi guys
I got a problem. Today i bought 5 neo coins on Bittrex. I downloaded web client from Neo website, installed it and created new wallet.
I saved private key and public adress as well. So when i opened the neo wallet and put in the private key i got into my wallet, but what i noticed was that public adress on the top appeared to be different then i got with private key when i was creating the new wallet. So i saved it as well. I sent 5 neo coins to that adress. Everything was great. I got my coins. I turned of my computer and went to work.
When i got back home, i launched the wallet and what happend. Adress on the top was different (actually it was the adress i got with my private key) so no coins.
Did anyone experienced this? I got no idea why i saw different adress after first launch. I wrote an email to neo team, but dont know if they can help.
Maybe some rookie mistake, but have no idea what could go wrong. so pissed right now.
I would always run an anti-virus program (such as Avast) and anti-malware programs (such as MalwareBytes and HitmanPro) before sending any funds to your computer as it is difficult to ascertain how safe one's computer is otherwise. I do not have any experience with any wallets that use a private key to login as I prefer higher security levels and desktop wallets for example take much longer to use, but offer far greater security. Then again, I also prefer to create one and only one wallet address and never more than that. Creating multiple ones has created issues for some when they did not realise that each has its own private key. You might be able to ask CoZ developers at the NEO Reddit for help. At times however the CoZ developers did identify user mistakes and in some cases similar messages were posted by scammers who attempted to get free cash from the NEO team (but those scammer attempts all failed). Alternatively you might possibly in the future be able to reclaim funds. I assume NEO will have some mechanisms in place in the future associated with transparency and thus it is my assumption (and my assumption alone) that there might be ways in the future to regain access to one's personal wallet in case access has been lost, but that likely would be two years away at a minimum.