Post
Topic
Board Service Announcements
Re: BITBILL.eu -> Pay all your bills with Bitcoins! - INSTANT FULFILLMENT
by
Slark
on 01/09/2017, 14:51:45 UTC
Careful, tried to pay a bill using them but the payment has not arrived. Sent a support request 4 days ago by email but did not get a reply. Can not reach them via phone.
I assume that they don't have standard phone support line and instead- if you will reach them, you will be asked to write a ticket for their support system.
It is much easier to proceed with written support than with phone support, some cases won't be taken care of during the time of a one phone call.
Every payment processor, especially the one which is based on bitcoin transfers can experience hiccups and long 'processing' times, it's normal when you mix Bitcoin and standard bank payments.