but currently they have not responded to my ticket, because when I check my ETH balance is still zero. I've made the tickets this afternoon actually. maybe they are offline ?
Hi Noah, sorry you experienced a problem locating support section, we're redoing our UI currently to make it more clear where to look for help, while being in any place on VentureKingdom platform.
About your actual problem, our ticket turnaround is usually pretty good. Was your problem solved by now? Or I can ping support to see why they haven't answered you yet.