Yes, but just that means they keep the rest. I think the current wording is "To refuse payment (donate)..."

This is pretty annoying for me. The part where accepting an immediate refund closes our account was an unexpected twist. I have small amounts on there in a couple of currencies that I don't have my own wallet for. So now I have to scramble to set something up or else abandon those if I want my BTC back.

Can anyone recommend a no-hassle (probably crypto-only) exchange that deals in all of BTC, BCH, LTC and ETH?