Hello.
I have won 20BTC with deposit of 0.26 btc(on slots). Here my problems started... After trying to withdraw they asked for KYC, I have sent ID + utility bill, they asked for new utility bill I have sent, they asked for photo with me holding id close to face - I have sent, have conversation for about an hour with manager I have replied to all his questions... then they have sent me e-mail that my verification failed (all what they wanted has been approved by someone) and other things like that I have more accounts, I have bet too high (they found rule about 6mbtc max bet which is ridiculous if they give 1000 in bonus...) and that my friend which has sent me money for deposit (I have exchanged money for usd with him) has been playing on their casino ( yes ) excuses by excuses... now they owe me 19.2 btc which I has been trying to withdraw for 1,5 month and they always decline with message declined because of security review.
Please someone help me to deal with that.
Please open a scam accusation here :
https://bitcointalk.org/index.php?board=83.0They have indeed scammed you and stole your 20 bitcoins.You are not the first person to suffer.If you wish to,please proceed with legal allegations as they are also running on fake gambling licenses.They are known as famous scammers in the gambling scene and you should avoid them at any cost.You can help us by spreading the word about them.You should have done research prior to depositing money here.For now,open a scam accusation.They will blackmail you,give you death threats ,don't budge,community is with you.