Last Sunday I have send about 2000 usd in btc with 2 different btc transaction to my btc ewallet address. I didn't received any accredit!!!
I opened a support ticket and showed blockchain.info link for every transaction (over 200 confirmations at now).
This is WirexApp answer:
Good day and sorry for the delayed response.
Bitcoins deposit can take some time to actually show up in your wallet. That is because we require 3 confirmations in the blockchain. It seems like your transaction is unconfirmed - which means it was not included in any block. It might happen either because of low ranking, or fee absence, or just some circumstances in the blockchain. In such situations, we usually advise clients to wait (there is nothing we can do about that). Usually, the transaction gets finally included to blocks within 2 weeks or reversed back.
Thank you. I appreciate your patience.
But I have over 200 confirmations for every transactions (2 different):
https://blockchain.info/tx/952c8c1b0643ebb2fb70ef6cf6c29e517756f095c06861f806e992de67a29017and
https://blockchain.info/tx/e63014239dfa213cf28c54c24455d86048f036579c0ada851383ce291c446f60Are you having problems with the deposits?