Have you already cleared your bonus? If yes, how long did it take? I saw you earlier on the site betting from 1k sat to 10k sat per roll. I'm still thinking on whether to try the bonus with max reward or not.

You have to make a new account. I also thought that it's possible recover my old account via email but I was wrong. When there's no account registered there you'll only receive an email about their new relaunch.