Thanks for your response - I know it is an old post but at the time was feeling pretty desperate.  After about three months, I was actually able to move my coins from CampBX (as of this morning).  This was after filing with the BBB and many back and forths with support.  I just wanted to pass on that it's not a complete scam anyway.  The delay caused me to miss out on the fork and was definitely stressful, but I got my coins and that is the most important thing.